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FAQ

I cannot answer every e-mail, please read the Frequently Asked Questions list below for assistance.

1. Why the name change?
2. I’m new to MoneySavingQueen.com, where do I start?
3. I’ve tried posting on the forums but I can’t get it to work.
4. I’ve tried printing coupons from your site, but they never print. What do I do?
5. I received an e-mail from a friend with a coupon, how do I know if it’s real or fake?
6. I took my coupons to my local store but they refused to honor them.
7. What stores take coupons? Do you list store policies?
8. I’d like to post a coupon/deal for my business, where do I post it?
9. I found a hot deal-how do I get the word out?
10. What is your disclosure policy?

If you still have coupon questions, please post them in our Money Saving Queen Forums. We have thousands of users, several volunteers and staff members that are ready to help you!

PLEASE remember this is not a technical website, if you are having issues with printing coupons see question #4. If you are having problems with a store, contact the store directly.

Deal Disclaimer: It is possible for a coupon to become invalid, it is also possible for deals to vary greatly by store. Although this does not happen often, some stores will stop honoring a deal if too many have redeemed it. Please contact your store before you go to make sure your store or restaurant is running that specific deal or coupon.

 


 

1. Why the name change?

I began first as Tulsa's Coupon Queen then partnered up with some great gals to become 918 Coupon Queen. In 2010, with national media coverage, it was decided at a broader name, Money Saving Queen, would better appeal to our readers. 

I still offer the same matchups and deals as before, we've just grown bigger and better!

 


 

2. I’m new to MoneySavingQueen.com, where do I start?

We post coupons, deals and frugal living tips every single day so be sure to visit our homepage before you head to work, when you get home and as much as you can in between. To get started on cutting your grocery bill by 80% or more check out our Money Saving Queen Store for my latest ebooks and Couponing 101. 

Also, want to know the coupon code? Learn all about our Abbreviations.

 


 

3. I’ve tried posting on the forums but I can’t get it to work.

Make sure you have registered for our forums. Then, you MUST click the activation link sent to you via e-mail (Please check your junk/spam folders to be sure you received it). Once, you’ve verified your account you are good to go!

Also remember, signing up to post a comment on the front of the website is not the same as signing up for the forums. Both use different systems and require different log in information.

 


 

4. I’ve tried printing coupons from your site, but they never print. What do I do?

A few coupon websites such as coupons.com require you do download their software in order to print the coupons. Be sure that you have downloaded and restarted your computer if you are having problems.

If you’ve downloaded the software but still can’t get the coupons to print please click for the Coupons.com help page.

I do not require any software to be downloaded, this is required from some (not all) coupon websites. They (the coupon printer mostly) are safe for your computer, I use them frequently. But do make sure you are dowloading from a reputable site.

If you are having issues with coupon sites like smartsource.com, redplum.com or coupons.com PLEASE contact them directly. We will not respond to technical questions.

If you are having issues with other coupons printing, try sending an e-mail to the company and requesting a coupon via snail mail.

 


 

5. I received an e-mail from a friend with a coupon, how do I know if it’s real or fake?

Internet coupon fraud is on the rise, to find out if your coupons are valid click to learn more about recognizing fraudulent coupons. Remember, using fake coupons steals from stores and hurts all of us.

 


 

6. I took my coupons to my local store but they refused to honor them.

On occasion, this does happen, read what to do if your coupons are denied. Money Saving Queen, Sarah Roe does not work for any store and cannot address store issues, please contact a manager or store representative to resolve the matter.

 


 

7. What stores take coupons? Do you list store policies?

The policies do stay updated in the Money Saving Queen Forums, all you have to do is click on the store’s name to see the policy.

If you want to know the policy of a store not listed in our forums, simply call your store directly and ask them what types of coupons they offer and what deals they run. Also, read this post all about Knowing Your Store Policies.

 


 

8. I’d like to post a coupon/deal for my business, where do I post it?

Our forums are for posting deals and coupons that you find in store and/or online. However, we do not allow posts that directly benefit your personal business nor affiliate links that benefit you personally.

Those types of posts are considered advertising and will be deleted if posted on our site or social media pages. If you are interested in advertising, please check out our Advertising Contact Form. 

 


 

9. I found a hot deal-how do I get the word out?

If you’ve found a great deal that will benefit our readers, please send me the deal directly at MoneySavingQueen@gmail.com. Or, you can post the deal in our Money Saving Queen Forums or fill out our Submit a Deal Form.

Although, I can’t respond to every e-mail I receive, if I use your deal I will be sure to give you credit. If you are a blogger, please include a link to your blog post.

 


 

10. What is your disclosure policy?

Please read the MoneySavingQueen.com privacy policy here. Our disclosure policy is below:

This policy is valid from 16 December 2011


 This blog is a sponsored blog created or supported by a company, organization or group of organizations. For questions about this blog, please contact  info@moneysavingqueen.com.


 This blog accepts forms of cash advertising, sponsorship, paid insertions or other forms of compensation.

 This blog abides by word of mouth marketing standards. We believe in honesty of relationship, opinion and identity. The compensation received may influence the advertising content, topics or posts made in this blog. That content, advertising space or post will be clearly identified as paid or sponsored content.

 The owner(s) of this blog is compensated to provide opinion on products, services, websites and various other topics. Even though the owner(s) of this blog receives compensation for our posts or advertisements, we always give our honest opinions, findings, beliefs, or experiences on those topics or products. The views and opinions expressed on this blog are purely the bloggers' own. Any product claim, statistic, quote or other representation about a product or service should be verified with the manufacturer, provider or party in question.

 The owner(s) of this blog would like to disclose the following existing relationships. These are companies, organizations or individuals that may have a significant impact on the content of this blog. We are employed by or consult with: Griffin Communications.


 

 

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